Anonymous

Terrible service, terrible product

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I ordered a "monster" 4l60e a while back. After dealing with the terrible service to order. It came. I know my way around cars but not transmissions so i dropped it off and a very trusted and established transmission shop in my area. The owner showed me that it looked like it was slapped together, hit with a can of silver spray paint and sent on its way. It had the wrong filter in it as well which would have killed it shortly if i ran it right away. So i got a deal on a rebuild for it and its worked for 40k miles of abuse (off roading, ect.) I will never recomend to anyone and encouage everyone to stay away from them
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Reason of review:
Bad quality
Phung Psx
map-marker Senoia, Georgia

Porr quality

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i purchased a 4l6oe about 3 years ago due to other issues with the car i was forced to park it for maintenance for 1 year but before i did i noticed a slip in the trany now its one year later i had someone look in to it and found i had to have it rebuilt due to poor put together less then 4000 miles and rebuild out 800 $ and rebuild cost i do not recommend go more local will get better service also from the start they sent me incorect fitment costing me more time and delay and funds
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Loss:
$500
Reason of review:
Bad quality

Preferred solution: Let the company propose a solution

Anonymous
map-marker Midlothian, Virginia

4L60E FOR SUBURBAN TRAN REPLACED

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Transmission Kings - 4L60E FOR SUBURBAN TRAN REPLACED
CHEAPEST PRICE AROUND...GOT ME DONE UNDER 700 BUCKS..AAMCO CHARGED ME 2300 AND FAILED 3 WEEKS LATER. I HAD SEEN A FEW REVIEWS AND DECIDED TO CHECK THEM OUT AND DISCUSS THE WHAT IFS AND WHAT WILLS...I DROPPED THE UNIT OFF AT THE RICHMOND VA BRANCH AND CAME BACK FROM MD TO PICKUP ONE DAY LATER. I AM TOATALLY HAPPY WITH THE OUTCOME AND WILL CONTINUE TO DEAL WITH THEM IF ANY OTHER WORK IS NEEDED. AAMCO HAS OVER 1200 LAWSUITS AND REVIEWS.. IM GLAD WE CHOSE THESE GUYYS FOR THE AWESOME LOW PRICE...THANKS GUYS............STILL ON THE ROAD AFTER THE 2YR
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Reason of review:
Good quality
Anonymous
map-marker Richmond, Virginia

Took a chance with these guys...

I am the owner of MR TOW in Richmond va. I stumbled upon this ad while searching for there new number...I used these guys over 20 times last year and never had an issue.. made great repeat clients from offering a great price on rebuilds that I sub out to these guys..I will continue to use these guys and I hope if any problem arises they will honor and correct. But with any service that involves humans, craftsmanship always details an error down the line. Its just how you straighten it in the end what matters. JOE MR TOW
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Anonymous

They suposedly rebuilt my transmission but it still doesnt work

Dropped my transmission off to them to be rebuilt and thought they were good because they had finished it in record time. I should have known better. I installed it back into my truck and it has the same problem as before. They will not return my calls and do not uphold the warranty they give you when they are complete. My advice, never deal with Transmission King of Richmond, Va!! You will lose your money and have nothing to show for it except the same or a worse problem than you started with. I hope this deters as many people as possible!
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Loss:
$545
5 comments
Guest

I had the same experience. My "Beast" 700/R4 , leaked transmission fluid from several places from the start, worse yet it had a lot of noise from the pump.

I took it to a local shop with a great reputation. As soon as he pulled the pan, he could see problems. Long story made short; some of the claimed upgrades just plain had not been made...the clutches, Daeservos etc, were all stock parts, and some showed signs of significant wear although I have put less than 100 miles on it. I was going to return it for warranty replacement, but I am far from Richmond, and seeing the experiences of others, I have no confidence they wouldn't just send me another bogus "built" transmission.

I've learned an expensive lesson as have others. Avoid this place.

Guest

how about bring the unit back to where you dropped it off..simple as that. instead of using energy posting comments.

Just bring the unit back for service warranty.

I always thought that is how it works. Unless you just want attention.

Guest

Spray painted junk is what I got :(

Guest
reply icon Replying to comment of Guest-724923

nick you was given every opportunity in this world to redeem a warranty. Instead you rather hang in forums and sites of this and just blabber.

NO UNIT REACHED OUR BENCH to receive a warranty. L

Guest
reply icon Replying to comment of Guest-751667

I just tore into mine because I spent 1100 bucks for a cheap shitball paint job to a junk trany. Absolutely none of the performance parts were used total scam.

I'm in the means of having my father Inlaw a bbb employee contacting the bbb in there area do not anyone even think about useing these guys. Your tranny well work about as good as the guy can talk. And I'll tell y'all now I couldn't Harley understand anything the guy said. Sound like he had done so much *** his teeth were all missing.

My name is Travis from California 805 757 **** call me I'll send u pictures of the fraud scam junk *** this guys doing.

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Georgio Fjs
map-marker Hudson, New York

Transmission kings scam

We bought a transmission from Transmission Kings in Virginia and now getting a $103 shipping bill from the shipping company; all shipping was to be included with the transmission. He says this "extra" charge is our problem. He won't answer our calls. When called from a different number, he was very nasty and stated there are no returns either-to try our luck! Now he's threatened to recharge my credit card (federal offence according to my credit company) a second time for the whole transmission which they do all the time through Visa. Very unhappy with this company and would never consider doing business with them again-ever!
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5 comments
Guest

Theres nuthing professional about that place. No one ever answers the phone they want you to leave a messege that way they can figure out what kinda junk they sold you.

There a big scam and the complants on the BBB have been growing. :grin

Guest

Dam that sucks to me seems like once they have your money there done with you and dont give a dam unless your local

Guest
reply icon Replying to comment of Guest-660044

No one ever told you anything about charging you again..so save your lies..how can we charge a cardb you enetered info through paypal at your computer duhhhhh..and the $103 is for home delivery and liftgatebubrequested...we ship to shops...not backyards andalleys

Guest
reply icon Replying to comment of Guest-698587

We didn't go through paypal and have it on text. So professional to use the word "duhhhhh." Anyway, the numerous bad reviews speak for themselves.

Guest
reply icon Replying to comment of Guest-700680

yes it is bad reviews..and we answer to all of them. each every complaint we handle within our terms and agreement with no exceptions.

Within these terms and agreements a few clients seem to want to overlook and demand as they pleased. One thing for sure...as I say always..WE HAVE NO LAWSUITS and ammco stays in court more than they stay in shops...but yet they open a new facility on every street corner in America.

A few bad reviews that I know my management executed every action to resolve, so im surely not concerned to where this business direction is headed from these reviews. what keep our doors open is reviews you never hear or see....REPEAT CLIENTS AND BUSINESSES

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Ayannah Haa
map-marker Carrollton, Alabama

Ordered 3 transmissions from transmission kings all bad

I purchased 3 (three) - 700r 4 transmissions from transmission kings of richmond, va. all three went out in less than 200 miles. had a shop in tuscaloosa take the transmissions apart as the mechanic stated that it was a half way attempt to build the transmissions. The mechanic stated that parts were left out and whomever tried to build the transmissions did not have the experience to complete the job competently. I was out 3000 parts and labor dollars. Beware of Transmission Kings !! I will never ever purchase anything from them again !! beware of Transmission Kings of Richmond Virginia and Roy Copeland
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Loss:
$3000
20 comments
Guest

Dam just let the refund *** go you keep bring it up but like i said i dont want a refund, i dont want to send a tranny back to a place where no one answers the phone, where your supose to leave a message and pray you call me back. What kind of business orperates like that.

its funny how you keep saying you sold 5,000 a year now its 1,000 a mounth but yet you cant order any off your web site becuase paypal locked you out. hmmm y did they lock you out G i wonder.But it dosent matter what i say youll come back with we sold 8,000 this mounth and this will never get me a refund back even though i dont want it :grin i regret going cheap on my tranny should have know from the start if the company has a answer michnine to take calls to just saaaay awaaay

Guest
reply icon Replying to comment of Guest-645091

SON ITS VERY OBVIOUS YOU JUST WANT TO WASTE TIME AND RUN OFF AT YOUR MOUTH. IF WE WELL ONE A YEAR...WHAT THATS GOT TO DO WITH YOUR TRANSMISSIO DEFAULTING AND YOU KEEPING IT FOR KEEPSAKE...YES I HAVE OVER 15 SHOPS AND WAREHOUSES.

THAT WEBSITE YOU SPEAK OF IS ONLINE SALES "SON"..MY SHOPS SERIVE CABLE COMPANIES, SERVICE STATIONS, SCHOOLS, COUNTY VEHICELS...DID YOU ACTUALLY THINK I WAS SPEAKING OF ONLINE SALES. SON REGARDLESS OF WHAT YOU SOUR MOUTH..MY SALES ARE SKYROCKETING AND IM BUYING INTO AAMCO.

I REALLY DONT GET YOUR POINT OF CONCERN. IF ITS NOT A REFUND..WHAT DO YOU WANT FROM ME....AN APOLOGIZE AND A STATEMENT SAYING PAYPAL ENDED MY BUSINESSES..OKAY SORRY AND WE CLOSED OUR DOORS..GOODBYE :grin

Guest

I dont care about my refund your missing the point, I got one *** "rebuilt" tranny like you said were only hunman BUT the way it was done my dog could have rebuilt it better. i could see mybe messing up one thing but what i got was 100% junk poorly done and a waste of money.

figure it cost me 700$ for tranny $650 to put it in then 100 for the converter=$1,450.

Then i had to pu11 it out have it rebuilt the right way for $1,890 witch all comes to $3,340 Funny thats almost what i paid for the dam truck. O but wait aamco did it and i still see it on the road :grin Eather way im not sendin you a core you keep sayin this an sayin that but all my emails say differently but then again you wouldent know because half of them you wernt sending them someone else was under your name was (smart) eather way i hope this helps other people not to make the same mistake i did in end you get what you pay for and i got a $700 paper weight

Guest
reply icon Replying to comment of Guest-638578

I GET YOUR POINT...BUT YOUR POINT DOESNT COME WITH A REFUND UNLESS THE PAPER WEIGHT WAS RETURNED. YOU ARE HERE BECAUSE YOU PAID FOR A SERVICE OR GOOD THAT YOU WERE NOT HAPPY ABOUT.

WHETHER A PAPER WEIGHT OR WHAT YOU MUST CALL IT...I NEED IT BACK TO ISSUE A REFUND. I REALLY DONT KNOW WHAT THE TRANNY DID FOR YOU...BECAUSE THE UNIT WASNT RETURNED AS YOUR PAPER WORK CLEARLY STATED....SO FAR AS IM CONCERNED....THE UNIT IS SOMEWHERE DOING FINE UNTIL OTHERWISE YOU SHOW THAT ITS A DAMAGED UNIT BY RETURNING IT....SOUR MOUTHING GETS YOU NO WHERE.

LIKE I SAYD...MY DOORS STAY OPEN FOR A REASON...SOLD 1000 THIS MONTH ALREADY. :p

Guest

To me it sounds like you need to get your employes in cheack, I still have text messeges from some guy named loyd stating how you guy are shut down at the moment and no ones working, plus emails stating that my cheack was mailed but you wernt doing the emailing but it had your name on it. Great way to run your business :grin Eather way that truck with the tranny is long gone im more pissed on how bad that tranny was built i can understand not evey tranny will come out great but the one i got was striaght junk not to mention how i paid extra for the converter an never got it tryed to call but no one ever ever answers the phone or returns calls. iv learned to buy local an you get what you pay for in the end

Guest
reply icon Replying to comment of Guest-634417

DID YOU SEND THE UNIT BACK..REALLY CANT ARGUE ANY FACTORS IF WHAT WAS SENT TO YOU WHETHER GARBAGE OR GREAT WASNT RETURNED. MY POINT IS...REFUNDS LOGICALLY ARE MONEY RETURNED FOR GOODS RETURNED....NO GOODS...NO REFUNDS....PISSED POST...NO REFUND...ACCUSATIONS...NO REFUNDS...EMAILS CAN HAVE ATTACHMENTS..BUT YOU CANT SEND A TRANSMISSION THROUGH EMAIL..WHEN A UNIT LANDS ON OUR DOCKS AND WITH WARRANTY PAPERS AND YOUR INITIAL COMPLAINT OF FAILURE...WE CAN INITIATE A REFUND. ITS REALLY NO ARGUEMENT AND WHY EXACTLY ITS NO CASE FOR COURT

Guest
reply icon Replying to comment of Guest-634417

IF ANY COMPANY STATES THEY HAVE NEVER ISSUED A REFUND FOR FAILURE OF GOODS SOLD OR SERVICE...THEY ARE BODLY LIARS...WE PROBABLY ISSUED OVER 15 REFUNDS THIS YEAR...AND I ANTICIPATE MORE. HUMANS DISMANTLE AND ASSEMBLE REBUILT TRANSMISSIONS...LAST TIME I RECALL WE AS HUMANS ARE GUARANTEED ERROR.

BUT WHAT I CAN SAY...WE PAY OUR BILLS AND KEEP 15 DOORS OPEN BY HAPPY CLIENTS. I DO TAKE IN CONSIDERATION OF THE FEW PISSED CLIENTS AND THAT IS WHY I TAKE FROM BUSY DAYS TO REPSOND TO THESE ADS.

I DONT GET PAID FOR THIS AND I SURELY HAVE NO FEAR OF LOSING BUSINESS FROM THIS. BUT I STAND FIRM ON MY MANAGEMENT DECISIONS WHEN A UNIT REMAINS IN YOUR TRUCK BUT YOU DEMAND REFUNDS...NOT GONNA HAPPEN BUDDY

Guest

:grin TRUE MEANING OF COURT....IS AAMCO, COTMAN TRANSMISSION...THOUSANDS OF LAWSUITS AND CLASS ACTION LAWSUITS.....MONSTER TRANSMISSIONS....OVER 10000 OF PISSED CLIENTS...AND LAWSUITS...WHEN I GET THESE NUMBERS OF LAWSUITS AND PISSED CLIENTS...I WILL THEN SHUT DOORS DOWN AND INVESTIGATE THE PROBLEM WITHIN. RIGHT NOW IM HAPPY WITH ALL MY FACILITIES AND MANAGEMENT..LONG LINE OF HAPPY RETURN CLIENTS AND SHOPS THAT USE OUR SERVICES..EVEN MANY TRANSMISSION SHOPS USE OUR REBUILDS.

DEALERSHIPS ETC. A NEW FACILITY JUST OPENED..SORRY YOU ARE PISSED, BUT HEY SEND THAT UNIT BACK AND YOU WILL BE> ,) :grin

Guest

ITS FUNNY HOW THE 3 CLIENTS ON HERE COMPLAINING ARE THE ONES THAT NEVER SENT A UNIT BACK FOR A PROPER REFUND OR WARRANTY...I MEANT YOU ALL KEPT THE UNITS AND THEN COMPLAIN AFTER KEEPING A DAMAGED UNIT...NEVER SENT IT BACK...I WONDER IF YOU BUY A TV FROM WALMART AND IT SHOWS BLACK...WILL YOU COMPLAIN WHILE WATCHIN THE BLACK OR WOULD YOU GET IN RETURN LINE AND EXPLAIN ISSUE AND INITIATE A REFUND OR RETURN..HMMMMM KEEPING MY UNIT WILL NOT GET YOU REFUND...SIMPLE AS THAT...TAKE THAT TO COURT. PAYPAL EVEN ASKED YOU TO SEND THE UNIT BACK...SO OF COURSE THEY DENIED YOUR ATTEMPT FOR FUND RETRIEVAL...REALLY DOESNT TAKE A SCIENCE MAJOR TO FIGURE IT OUT...SEND BACK UNIT= REFUND...KEEP UNIT AND COMPLAIN= LOL KEEPING UNIT AND COMPLAINING..NOTHING MORE NOTHING LESS

Guest

okay so paypal is COURT...hmmm i thought paypal was a service provider for ebay and other fund transaction..hmmm look up paypal i think paypal has over 10000 disputes and client saying they freeze accounts with no reason and never issue funds...COURT meaning lawsuit...PISSED clients that feel they have been scammed...not pissed clients that have done everything except our warranty and terms...court meaning a judge deciding....court meaning shut down our 15 facility doors...THESE POST and PAYPAL doesnt mean diddly...WE sold 90 units this month...hmmm

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dndrak
map-marker Englewood, Colorado

Damaged my transmission instead of rebuilding it

BEWARE OF TRANSMISSION KINGS OF RICHMOND VA. I ordered a transmission for my van from TRANSMISSION KINGS in Richmond VA. THEY SENT ME THE WRONG TRANSMISSION FOR MY VEHICLE. They told me to ship them my transmission and they would fix it. I sent my orginial transmission to them for repair and then had to travel to Richmond to pick it up and return the wrong one. The transmission seal plate looked like someone had took a chisel to it, it had loose bolts and the wrong bolts every where. After installing the transmission it would not work. It was actually worse than it was when I sent it to TRANSMISSION KINGS. We have repeatedly tried contacting the company. We have left messages and they will not return our calls. They claim to warranty their work, but I cannot not get them to return my call. They will not answer the phone! I live in Elkview, WV and cannot just drive to Richmond to find them and get this straightened out. DO NOT DO ANY BUSINESS WITH TRANSMISSION KINGS OF RICHMOND, VA. THEY DO NOT HONOR THEIR WARRANY! I am out well over a ($1,000.00) thousand dollars, several hours of travel to Richmond and back to get a transmission that was not fixed. Fuel for travel and several quarts of transmission fluid also add to the expense. Not to mention a loss for my company in down time from not having my vehicle to use. My company relies on my vehicle to do business and this has really been a major hinderence. I STILL DO NOT HAVE A WORKING TRANSMISSION.
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25 comments
Guest

I can *** in five different languages!

Guest

I got taken by roy copelton from transmission kings he is fake also they are crooks its a waisted cause I had to give up the fight look his name up with coevette forum my god how do you get away with this the government has already been looking at ways to stop the bleeding I guarantee his day will come

Guest
reply icon Replying to comment of Guest-725564

one thing about it we have "0" lawsuits and other like aamco and cotman have thousands of civil and class suits...all because they have scammed and overcharged. we offer each client an alternative that is binded in our terms and agreement that you clearly read and understood.

Guest

WE SELL OVER 1000 UNITS A YEAR AND INSTALL OVER 400. WE HAVE MANY HAPPY CLIENTS AND OF COURSE WE HAVE SOME THAT RESORT TO SLANDERING AND ACCUSATIONS EVEN IF THEY ARE AT FAULT.

WE AIM TO MAKE ALL OUR CLIENTS HAPPY. A REFUND USUALLY IS WHAT THE ENDING RESULTS ARE. BUT IF YOU WE DONT GET A UNIT BACK, HOW CAN YOU EXPECT TO GET A REFUND. SO INSTEAD BAD REVIEWS SURFACE.

LIKE I HAVE SAID MANY TIMES...AAMCO HAVE OVER 1,000 Lawsuits CLASS ACT CASES..MILLIONS OF BAD REVIEWS.

BUT YET THEY REMAIN ON EACH BLOCK CORNER CHARGING $3000 TO REBUILD TRANSMISSIONS. IM ALWAYS PUZZLED TO WHY BAD REVIEWS POP UP LIKE SPRING FLOWERS BUT GOOD REVIEWS STAY HIDDEN LIKE BATS IN THE SUNLIGHT..BUT HEY ..ITS THE HAPPY CLIENTS THAT KEEP OUR DOOR OPEN FOR MANY YEARS AND MORE TO COME.

Guest
reply icon Replying to comment of Guest-615267

I have called this place numerous times and left number to ask about warranty on a bad trans they rebuilt and they never answer phone or call back,give it a try you will have same result

Guest
reply icon Replying to comment of Guest-617913

how about send the unit back to where it was shipped from and your unit will be service or replaced. Or let me guess the unit is still in the vehicle and you just have questions that can be answered on your warranty papers.

Guest
reply icon Replying to comment of Guest-617913

Send the unit back and warranty will surely be initiated. Please call 804 274****

Guest

You say you never been to court but loyd told me my refund was coming but i had to wait because you guys were in court with paypal, and paypal told me about all the complants and how they were holding the money. I dont understand why you still have pay pal on your website but yet paypal locked you out.

And as far as being a tranny wizard Why have the name transmission kings if you work isent king ***. i mean my tranny failed right off the bat for having missing parts and not put back together the right way......just saying

Guest
reply icon Replying to comment of Guest-614825

Well john send the unit back for a refund..What does paypal has to do with your unit being sent back where it came from. I am always a bit lost when an issue arises and the unit is either still in vehicle or in your garage.

I always thought a return or refund meant bringing the product back and giving explanation of why and receiving a refund. Never knew complaining and accusations defined proper procedures for return policies.

Guest

Been waiting and waiting for a unit to be returned so a refund can be issued. But all I see is same post and comments.

One thing about it we have never been to court with an issue. No tran company is wizards.

Problems arise..if you didn't get a refund or warranty is because you didn't take the steps to receive it and rather just post comments and chat about it. To get a refund or return from walmart you come and stand in line to present your dissatisfaction...so why treat us any different.

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