BEWARE OF TRANSMISSION KINGS OF RICHMOND VA. I ordered a transmission for my van from TRANSMISSION KINGS in Richmond VA.
THEY SENT ME THE WRONG TRANSMISSION FOR MY VEHICLE. They told me to ship them my transmission and they would fix it. I sent my orginial transmission to them for repair and then had to travel to Richmond to pick it up and return the wrong one. The transmission seal plate looked like someone had took a chisel to it, it had loose bolts and the wrong bolts every where.
After installing the transmission it would not work. It was actually worse than it was when I sent it to TRANSMISSION KINGS. We have repeatedly tried contacting the company. We have left messages and they will not return our calls.
They claim to warranty their work, but I cannot not get them to return my call. They will not answer the phone! I live in Elkview, WV and cannot just drive to Richmond to find them and get this straightened out. DO NOT DO ANY BUSINESS WITH TRANSMISSION KINGS OF RICHMOND, VA.
THEY DO NOT HONOR THEIR WARRANY! I am out well over a ($1,000.00) thousand dollars, several hours of travel to Richmond and back to get a transmission that was not fixed. Fuel for travel and several quarts of transmission fluid also add to the expense. Not to mention a loss for my company in down time from not having my vehicle to use.
My company relies on my vehicle to do business and this has really been a major hinderence. I STILL DO NOT HAVE A WORKING TRANSMISSION.